We hope to build trust with our customers and create a relationship with you for the long term. Standing behind what we sell is a big part of that. We think many customers choose to shop with us because they know if their purchase is not right, we’ll work to fix it.

We stand behind our goods and services and want you to be satisfied with them. We'll always do our best to take care of our  customers—our philosophy is to deal with you fairly and reasonably; we hope you will be fair and reasonable with us as well 

We handle returns on a case by case basis with the ultimate objective of satisfying the customer.

EXCHANGES

For the best service and selection please contact our returns department at 801-900-7440 for assistance.

RETURNING BY MAIL (U.S.)

Contact us for a return authorization by email support@halftee.com or by telephone 801-900-7440 or return to 94 South State Street Lindon Utah 84042 ATTN Returns Department

Your return will be processed within 10-14 business days.

INTERNATIONAL RETURNS

International orders must be returned with a Return Merchandise Authorization form to receive the refunded merchandise amount. Please contact customer service by email  (support@halftee.com) or by telephone ( 801-900-7440) to receive this form. Refunds on international orders do not include duties, taxes and tariffs. Returns sent without the ReturnMerchandise Authorization form may not be refunded the full amount. We cannot offer free returns or free shipping on merchandise exchanges shipped internationally. 

RETURNING an online order IN STORE

Just bring the packing slip and credit card used when you placed the order to our boutique located at 94 South State Street Lindon, Utah . For online orders purchased with PayPal, the return will be processed using a different form of payment. 

REFUNDS

If you ordered by credit card, we'll credit your account within 14 business days, which will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange,the new items will be shipped to you and any differences credited or charged. Unfortunately, we cannot refund your original shipping charges.

GIFT CARDS

Gift Cards cannot be returned.

Halftee has a 100% satisfaction guaranteed return policy. When a customer needs to make a return we try to make the process as simple and easy as we can for you.

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